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Shipping & Returns

SHIPPING POLICY

Thank you for choosing Joy & Co. Kids! We are excited to fulfill your order and get your items to you as quickly as possible. 

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Shipping Cost:

  • All orders are subject to a flat shipping fee of $9.99.

 

Processing Time:

  • Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped. 

RETURN POLICY

Please note that all sales are final, and we do not accept returns or exchanges on any items purchased from our store.

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Important Information:

  • No Returns or Exchanges: Once an order is placed and confirmed, it cannot be canceled, returned, or exchanged.

  • Defective or Damaged Items: If you receive an item that is defective or damaged, please contact us within 5 days of receiving your order. We will assess the situation and determine the appropriate resolution.

  • Customer Responsibility: It is the customer’s responsibility to ensure that they are ordering the correct item, size, and color before finalizing their purchase.​

If you have any questions or need assistance, feel free to reach out to our customer service team.

Thank you for your understanding!

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